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Frequently Asked Questions

How do I get started with Tech Floral?

Getting started is easy! Sign up for a free 14-day trial, complete the onboarding wizard, and start exploring the features. Our support team is available to help you every step of the way. You can also schedule a demo with one of our product specialists.

Can I import my existing customer data?

Yes! Tech Floral supports importing customer data from CSV files, Excel spreadsheets, and other popular florist software. Contact our support team for assistance with migration - we're happy to help you transfer your data.

What payment processors do you support?

We integrate with Stripe, Square, and PayPal for payment processing. You can also use our built-in invoicing system for B2B transactions. Additional payment methods can be added based on your specific needs.

Is there a mobile app available?

Yes! Tech Floral has native mobile apps for both iOS and Android. You can download them from the App Store or Google Play. The mobile app provides full access to your dashboard, inventory management, and order processing.

How do I cancel my subscription?

You can cancel your subscription at any time from your account settings. There's no long-term contract, and you'll continue to have access until the end of your current billing period. If you need help, our support team is available 24/7.

Do you offer training for my staff?

Absolutely! We offer free onboarding training for all new customers, as well as ongoing webinars and tutorial videos. Enterprise customers also receive dedicated training sessions tailored to their specific workflow.

Still need help?

Our support team is available 24/7 to assist you